Enterprise transformation / 01
Qbitworks brings together business architecture, solution design and implementation planning across Salesforce, revenue, billing, customer service, claims, insurance and legacy platforms.
02 / Perspective
Enterprise transformation requires more than selecting a platform. Qbitworks connects business capability, operating processes, information, architecture and implementation planning so that technology decisions reflect the wider operating environment.
03 / Core services
Define and modernise Salesforce capabilities for revenue, customer and service operations. Qbitworks supports process and information design, requirements, target architecture, platform integration, data migration and controlled transition planning.
Explore this serviceDesign integrated billing capabilities spanning assessment, rating, invoicing, receivables, payments, arrangements, collections and finance. Qbitworks connects operating requirements, information flows, controls and implementation planning across customer, revenue and financial systems.
Explore this serviceShape customer, account, case and service capabilities across channels, operational teams and enterprise platforms. Qbitworks aligns service processes, customer information, CRM requirements, integration architecture and the operating model required for implementation.
Explore this serviceModernise policy administration, claims, compensation, entitlement and payment capabilities. Qbitworks defines business processes, information and solution requirements, integration needs and transition controls for regulated services where traceability and operational continuity are essential.
Explore this serviceAssess ageing mainframe and legacy platforms, identify embedded business rules and dependencies, and define a controlled modernisation path. Qbitworks supports capability decomposition, target architecture, data transition and implementation sequencing while accounting for service continuity.
Explore this serviceConnect business architecture, solution architecture, integration and data transformation. Qbitworks translates strategy and operating needs into capabilities, requirements, process and information models, solution options, target architectures and implementation roadmaps that align business and delivery decisions.
Explore this service04 / Delivery disciplines
05 / Method
Establish objectives, constraints, operating processes, stakeholders, systems and information dependencies.
Define business capabilities, requirements, target operating needs and viable solution options.
Design the target solution, integration architecture, information flows, controls and transition approach.
Align implementation, traceability, testing, migration, cutover and operational readiness.
Qbitworks addresses transformation where business rules, legacy dependencies, financial processes, service obligations and regulatory controls must be considered as one operating system.
Connect business capabilities, operating processes and platform decisions through traceable requirements and design choices.
Evaluate customer operations, revenue, finance, data, integration and service impacts across the enterprise environment.
Define controlled transition paths that account for existing platforms, dependencies, data and continuity of service.
Produce concise architecture and delivery artefacts for business stakeholders, architects, engineers, vendors and programme teams.